Privacy Policy

Last updated: February 2026

ProTV Install ("we," "us," "our," or "Company") operates this website. This Privacy Policy explains our practices regarding the collection, use, and disclosure of personal information when you use our Service. We are committed to protecting your privacy and ensuring transparency in how we handle your data.

1. Information We Collect

We collect information in several ways to provide and improve our services.

Personal Information You Provide

Contact information: name, email address, phone number, and address
Service details: TV model, activation codes, and specific service requests
Account information: usernames, passwords, and preferences
Communication data: messages, inquiries, and support tickets

Automatically Collected Information

IP address and device identifiers
Browser type, operating system, and device information
Pages visited, time spent on pages, and navigation patterns
Referring website and exit pages
Unique device identifiers and cookie identifiers

Information from Third Parties

Google Analytics data (anonymized user behavior)
Marketing partners and advertising platforms
Payment processors and service providers

2. Form Submissions and Data Collection

When you submit forms on our website—including contact forms, service request forms, and activation code submissions—we collect the information you provide. This data is used to:

Process your service requests and provide quotes
Contact you regarding your inquiry or service
Create and maintain your account
Provide customer support and follow-up assistance
Send transactional communications and updates

We do not share form submission data with third parties without your explicit consent, except as necessary to provide the services you've requested.

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience, remember your preferences, and analyze website usage.

Types of Cookies We Use

Essential Cookies: Required for website functionality and security
Analytical Cookies: Help us understand how visitors use our site (Google Analytics)
Advertising Cookies: Used for Google Ads and targeted marketing (Google Ads Conversion Tracking)
Preference Cookies: Remember your settings and preferences

Third-Party Tracking

We use Google Analytics to track user behavior and Google Ads for advertising purposes. Google may collect information about your visits to our site and other websites. You can control Google's data collection by using Google Analytics Opt-out Browser Add-on.

Cookie Consent

By continuing to use our website, you consent to our use of cookies. You can adjust your browser settings to refuse cookies, but this may limit your ability to use certain features of our website.

4. Data Protection and Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, and destruction.

Security Measures

Secure Socket Layer (SSL) encryption for data transmission
Limited access to personal data to authorized personnel only
Regular security assessments and updates
Secure password storage with industry-standard hashing

Important Notice

While we strive to use commercially acceptable security measures, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security of your personal data. You use our Service at your own risk.

Data Retention

We retain personal data only as long as necessary to provide our services and fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

5. How We Use Your Information

We use collected information for the following purposes:

Providing and maintaining our services
Processing service requests and generating quotes
Sending notifications about changes to our services
Providing customer support and responding to inquiries
Improving our website and services based on usage analytics
Complying with legal obligations
Detecting and preventing fraud or security issues
Personalizing content and advertising (with consent)

6. Google Ads and Advertising

We may use Google Ads to display our advertisements on third-party websites. Google uses cookies and pixels to track conversions and measure ad performance. This allows us to understand which ads are effective and provide relevant advertising.

We do not engage in deceptive advertising practices
We comply with Google Ads policies and guidelines
Conversion tracking data is used only to improve our advertising
You can opt out of personalized Google ads using Google's Ad Settings

7. Your Privacy Rights

You have the following rights regarding your personal data:

Right to Access: Request a copy of your personal data
Right to Correction: Request correction of inaccurate data
Right to Deletion: Request deletion of your data (subject to legal obligations)
Right to Opt-Out: Opt out of marketing communications
Right to Restrict Processing: Limit how we use your data
Right to Portability: Receive your data in a portable format

To exercise any of these rights, please contact us at the information provided in the Contact Us section below.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

ProTV Install

Email: privacy@protv-install.com

Website: protv-install.com

We will respond to your inquiries within 30 business days.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on this page and updating the "Last updated" date. Your continued use of our website following the posting of changes means you accept those changes.

11. Compliance

This Privacy Policy complies with:

Google Ads Policies and Guidelines
General Data Protection Regulation (GDPR) requirements
California Consumer Privacy Act (CCPA) provisions
Federal Trade Commission (FTC) standards for transparency
Industry best practices for data protection and privacy